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I NEED HELP CONNECTING MY ROUTER TO MY SMARTBOWL.
  1. Check your network name and password (case-sensitive).
  2. Take a look at your Wi-Fi settings and make sure you’re operating on a 2.4gHz network.
  3. Check to see if you have any firewalls activated.
  4. Look for your DHCP settings on your router. Check that the TCP 31314 port is open.
  5. If you’re still having trouble connecting your SmartBowl to your router, please contact our Customer Support Team at support@petnet.io or at (855) 738-4650.