We've made it simple to change the food information inside of your Petnet Mobile app.
Follow the steps below:
If you were unable to locate your food in our system please select the Having Trouble option to send in a photo of your pet's food. Please take a clear picture of the front of your bag and select Use Photo. We will still ask that you provide us with how full your bag is in order to help with your feeding experience.
Our Food Team will is constantly adding newly submitted food request weekly. You will receive an email to your account email once your food has been added to the system or with any other follow up information needed.
(Applicable to SmartFeeder generations 1 & 2)