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HOW LONG DOES THE SMARTFEEDER BATTERY LAST?

Although the SmartFeeder is designed to stay plugged in at all times, there is a backup battery that will last for up to 8 to 10 hours.

You should see a green charging icon displayed in the top section of the device tab of your Petnet Mobile App as long as your SmartFeeder is plugged in.

Once your SmartFeeder is unplugged you will see a red icon. 

 

If your SmartFeeder is plugged in but you currently see the red "Not Charging" icon, please contact Petnet Support immediately.