SmartFeeder (1st & 2nd Generation)
SmartFeeder (1st Generation)
With earlier models of the SmartFeeder, please ensure that your bowl is connected tightly to the base. You will also find a separate charging port in the Feeder Bowl. Remove the Feeder Bowl from the base and you will see the charging port on the back of the bowl.
In the Device Information on top of the app screen, look for a green charging icon.